Privacy Policy
Last Updated: April 8, 2026
FencePlates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact us with inquiries
- Use our design tools
This information may include:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party providers)
- Order history and design files
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website addresses
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and account
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and cart contents
- Analyze website traffic and usage
- Improve user experience
You can control cookies through your browser settings, but disabling them may affect website functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us at orders@fenceplates.com.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
